Your people need to be able to work. At the office, at home and on the road, without IT getting in the way.
What it is about
The workplace is everything an employee needs to get to work: a device, an account, e-mail, files and the software of their trade. When it is right, nobody notices. When it is not, everyone loses a quarter of an hour a day to a password that does not work, a file in the wrong place or a laptop that starts slowly.
We build that workplace around Microsoft 365. Most SMEs already use it or pay for it, and it can do far more than most of them get out of it.
What we actually do
Microsoft 365 set up properly
Mail, calendars, Teams, SharePoint and OneDrive, set up around your organisation rather than the default settings. Shared mailboxes for info@ and invoices@, teams per department or project, and a clear agreement on where each file belongs. We also look at your licences: many businesses pay for features they do not use, or lack exactly the one they need.
Devices that are ready to use
A new laptop reaches your employee with the right settings, software and security. With Microsoft Intune we manage devices centrally: updates, encryption and apps are handled remotely, even when the laptop is at home. If a device is lost, we wipe it remotely.
New starters working from day one
Account, mailbox, access to the right folders, device and phone: ready before the first working day. And when someone leaves, we close everything the same day, while keeping their mail and files for whoever takes over the work.
Working together and sharing files
Files live in SharePoint and OneDrive, not on a desktop or a USB stick. That way you work on the same document together, from home or on the road too, and there is always a previous version if something goes wrong. With outsiders you share through a link that expires, not an attachment that keeps circulating.
Smartphones and tablets
Company mail and Teams on the smartphone, including on an employee’s own device. With the right settings, company data stays separate from private data. If a device is lost or someone leaves, we wipe only the company data, and the holiday photos stay.
Remote help
If something gets stuck, we take over the screen with your permission through ISL Online and fix it straight away. No site visit for a five-minute problem.
Which Microsoft 365 plan fits?
Most SMEs choose between three business plans. The difference lies mainly in management and security, not in Word or Excel.
| Plan | Who it is for |
|---|---|
| Business Basic | Staff who mainly e-mail and work together in the browser or on their smartphone, without Office programs on their laptop. |
| Business Standard | Those who need Word, Excel and Outlook on their own computer. A popular choice, but without central device management. |
| Business Premium | Standard plus Intune, conditional access and stronger protection against phishing. For anyone handling sensitive data or using laptops outside the office, which is most businesses. |
Mixing plans is allowed: Basic for a warehouse worker, Premium for the office. We advise per role.
A new starter, from request to day one
- You announce the start: name, role, start date and which devices are needed.
- We prepare: device, licence, mailbox, access to folders and teams according to the role.
- The device sets itself up: at the first sign-in, the laptop fetches its own settings, software and security.
- Day one: the employee signs in, sets up multi-factor authentication and can start working.
- Leaving: one message is enough. We close the access, hand mail and files over to whoever takes over the work and collect the device.
Who it is for
For businesses too large to do everything themselves and too small for their own IT department. You keep control over what happens, we make sure it works.
Frequently asked questions
We still have a server at the office for our files. Does it have to go?
Not necessarily. For many SMEs, SharePoint and OneDrive are simpler and safer, but some applications need a local server. We look at it per application. See also Servers & cloud.
Can staff use their own smartphone?
Yes. With the right settings, company mail sits in a protected part of the device, and if someone leaves or loses it we can wipe only the company data.
Does Microsoft 365 back up our mail itself?
No. Microsoft keeps deleted mail and files for a limited time, but that is no backup against ransomware or against a mistake that only comes to light weeks later. For that we provide a separate backup. See Security.
We already have Microsoft 365. Why would you look at it again?
Because it usually runs on the default settings. A short review often gives a safer and cheaper result: unused licences removed, multi-factor authentication switched on everywhere, shared mailboxes instead of paid accounts.
Partners for this service
Your workplace reviewed
In a first conversation we look at your licences, your devices and how your people work together today. You get an honest picture of what is right and what could be better.